User Agreement

Terms of Service

Last updated: July 19, 2023

General Terms – All Users

1. Your Relationship With Us

Welcome to NeoMoe (the “Platform”).

These terms of service(the “Terms”) as may be amended from time to time govern the relationship and serve as an agreement between you and MOBUG TECHNOLOGY LIMITED Pte. Ltd. (the “Company”, “we”, or “us”) and set forth the terms and conditions by which you may access and use the Platform and our related services, applications, products and/or content (collectively, the “Services”). Our Services are provided for private, non-commercial use. For purposes of these Terms, “you” and “your” means you as the user of the Services.

We may develop different versions of this Platform including different Services for different terminal devices in different regions, and you should obtain, download, and install the appropriate version according to the actual device conditions of your jurisdiction.

These Terms form a legally binding agreement between you and us. Please take the time to read them carefully.

2. Accepting the Terms

By accessing or using our Services, you confirm that you can form a binding contract with the Company, that you accept these Terms (including any supplemental terms appended hereto) and that you agree to comply with them. Your access to and use of our Services are also subject to our Privacy Policy and Community Guidelines (where applicable), the terms of which can be found directly on the Platform, or where the Platform is made available for download, on your mobile device’s applicable store, and such terms are incorporated herein by reference.

The Services are only intended for individuals 13 years old and over. In addition, if you are under 18 years old or the applicable age of majority in the jurisdiction you reside in, you may only access or use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.

If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorized representative of the business or entity with the authority to bind the business or entity to these Terms, and that you agree to these Terms on behalf of the business or entity, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others, regardless of whether or not they are affiliated with your business or entity, including any employees, agents or contractors.

You can accept these Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of these Terms from that point onwards.

You should print off or save a local copy of these Terms for your records.

3. Supplemental Terms

If you access or use the Services from within a jurisdiction for which there are separate supplemental terms, you also hereby agree to the supplemental terms applicable to users in each jurisdiction as outlined in the relevant “Supplemental Terms – Jurisdiction Specific” section below. In the event of a conflict between the provisions of the Supplemental Terms – Jurisdiction Specific that are relevant to your jurisdiction from which you access or use the Services, and the rest of these Terms, the relevant jurisdiction’s Supplemental Terms – Jurisdiction Specific will supersede and control with respect to your use of the Services from that jurisdiction.

4. Changes to the Terms

We may amend these Terms from time to time, to reflect changes to applicable laws, regulations, standards, industry codes or other instruments of a similar nature, or to reflect changes, updates or new features to the Platform and/or Services. We will use commercially reasonable efforts to notify you of any material changes to these Terms, such as through a notice on the Platform or a push notification. However, you should look at these Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflects the effective date of such amended Terms. Your continued access or use of the Platform and/or Services after the date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop accessing or using the Platform and Services.

5. Your Account with Us

To access or use some of our Services, you must create an account with us. When you create this account, you must provide us with true, complete, accurate and up-to-date information. It is important that you maintain and promptly update your account details and any other information you provide to us, to keep such information current and complete.

You acknowledge and agree that:

  1. you are solely responsible for maintaining the security and confidentiality of your account login details;
  2. you are solely responsible (to us and to others) for all activities on the Platform that occur under or through the use of your account. If you are accessing the Platform or using the Services on behalf of a business or entity, all such activities will be attributable to and binding on such business or entity;
  3. The Company and its affiliates may, but shall have no obligations to, monitor activities on the Platform that occur under or through the use of your account, but shall not be responsible for any losses incurred by you as a result of or arising from any unauthorized access to your account.

We reserve the right to temporarily or permanently suspend or terminate your account or impose limits on or restrict your access to parts or all of the Services with or without notice at any time for any or no reason including:

If we permanently suspend or terminate your account, we will notify you in advance in order to allow you time to access and save your information and content unless we have reason to believe that continued access to your account will cause damage to us or our Services, or where doing so will violate requests by law enforcement or other government agencies, applicable laws or regulations or third party rights.

Subject to any statutory rights you might have, if your account is temporarily or permanently suspended or terminated, access to your account, and any related information or content associated with your account may be suspended or terminated. As we do not guarantee the permanent availability of your content, you should regularly make backups of any content you value.

If you no longer want to use our Services, you can request the deletion of your account by contacting us via freetools66@gmail.com, and we will provide you with further assistance and guide you through the process of the deletion of your account. Please be aware that once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have uploaded, created, edited, shared, received from other users or are otherwise associated with your account.

6. Your Access to and Use of Our Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

Violations of system or network security may result in civil or criminal liability. We may investigate and work with law enforcement authorities to prosecute users who violate the Terms. We may suspend or terminate your access to the Services for any or no reason at any time without notice.

7. Service Plans

Some of the Services are provided to you free-of-charge ("Free Services"); while other Services require payment before you can use them including but not limited to the NeoMoe Cloud Space Subscription Service, NeoMoe VIP Subscription Service etc. ("Premium Services" or, collectively with Free Services, "Service Plans").

For more details of the Premium Services which we will provide you with, please refer to the detailed service descriptions on the purchase page on NeoMoe. Unless it is otherwise mandated by laws or regulations of your jurisdiction, we reserve the right to change our Service Plans including adjusting features/Services available, adjust pricing for the Premium Services in any manner and at any time as we may determine in our sole and absolute discretion, which will not, without cause, affect the Services and rights you have purchased and acquired under the Terms. We may develop different versions of this Platform with different Services for different terminal devices in different regions, and you should obtain, download, and install the appropriate version for your device and jurisdiction.

If you purchase or subscribe to any of our Premium Services, you must first create an account on NeoMoe and log in to NeoMoe. The Premium Services are only available to users of either (i) the Apple iOS version of the Platform who have a valid Apple ID account, or (ii) the Google Android OS version of the Platform who have a valid Google account.

You may purchase or subscribe to any of our Premium Services by paying via your Apple ID/Google account, the applicable purchase or subscription fees and taxes in the applicable currency of your jurisdiction. Unless you are a resident within the UK, EU or EEA or it is otherwise mandated by laws or regulations of your jurisdiction, all Premium Services fees are exclusive of taxes, and you agree that we may charge you any applicable taxes in addition to the Premium Services fees. Failure to pay these fees and taxes will result in the failure or termination of your access to the Premium Services.

You may purchase the Premium Services under a fixed billing period or an automatic renewal subscription fee in advance on a monthly basis or another interval set on the purchase page of the Platform or notified to you prior to your subscription.

If you purchase the Premium Services under an automatic renewal agreement, you agree that (a) Apple/Google may store and continue billing your payment method (e.g. credit card) to avoid interruption of the Premium Services, and (b) Apple/Google may calculate taxes payable by you based on the billing information that you provide at the time of purchase. Unless it is otherwise mandated by laws or regulations of your jurisdiction, we reserve the right to change our Services Plans or adjust pricing for the Premium Services in any manner and at any time as we may determine in our sole and absolute discretion and will communicate any such changes to you in advance. Such changes will not, without cause, affect the Services and rights you have purchased and acquired under the Terms. Such changes will not take effective immediately at the time of renewal of your subscription, unless you explicitly agree otherwise. Especially, price changes will not take effect immediately at the start of the subsequent subscription period following the date of the price change. You always have the right to terminate your subscription to the Premium Services at any time and voluntarily choose our new Services with new terms. As such, please follow our notification and make sure you read any notification of Services changes carefully.

You can find information about the pricing of the Premium Services either on the purchase page of our Premium Services or the Platform’s description page in Apple’s App Store/Google’s Play Store. All subscriptions are payable through your Apple ID/Google account and such payments will be processed in accordance with the terms and conditions of the Apple's App Store/Google's Play Store Terms of Service.​

Renewal and Cancellation

If you subscribe to the Premium Services under an automatically renewable agreement, your subscription fee will automatically renew for an additional period equal in duration as your preceding subscription term, unless indicated otherwise on the Platform, and your payment will automatically be charged at the start of each new subscription period for the fees applicable to that period, unless you cancel or change your subscription of the Premium Services before the end of the applicable subscription period.

If you do not want to continue to be charged on a recurring basis, you must cancel your subscription of the Premium Services through your Apple ID/Google account before the end of the then-current subscription period. You can learn more about how to cancel your subscription of our Services in the FAQ. If so canceled, you will still have access to the Premium Services until the end of the then-current subscription period and be charged the full subscription fee for such subscription period unless otherwise set forth in the "Supplemental Terms – Jurisdiction-Specific" section below or required by applicable law, e.g. if you canceled the subscription for cause. After the cancellation takes effect on the last day of the then-current subscription period, you will be downgraded to the Free Services.

You may choose the term of the Premium Services and the corresponding purchase fee. After the expiration of the term, the corresponding Premium Services will no longer be provided to you. You understand and agree that if your Premium Services term expires and you do not renew or you downgrade to a different Service Plan, we have the right to cancel your corresponding Premium Services or downgrade those to the Service Plan consistent with your actual payment, i.e. downgrade your cloud space storage capacity to the free storage capacity provided by the Platform or downgrade it to the corresponding capacity consistent with the amount you actually pay for. Within the time limits that we have notified you in advance, you should transfer and back up your content (including but not limited to your video drafts, photos, stickers and other materials) stored in the cloud space provided by the Platform under your Premium Services before the expiration of such Service Plan, and ensure that the content you store does not exceed the storage capacity that you are entitled to use, so as to avoid the loss of your content and data due to the absence of sufficient cloud space storage capacity.We shall not be liable for any loss of content or data resulting from your failure to procure and pay for sufficient cloud space storage capacity.

Whether it is Free Services or Premium Services provided by the Platform, you will always use those Service Plans in accordance with all the relevant rules of the Platform, file type restriction, format restriction, size limit, etc. If your use violates any rule, we have the right to stop the corresponding Services, and delete the content that exceeds your entitled storage capacity or that does not comply with the relevant rules. If you do not complete the back up or transfer of any relevant content within the time limit after being prompted by us, we shall not be liable for any resulting loss of content or data.

8. Refund policy

Unless otherwise set forth in the "Supplemental Terms – Jurisdiction-Specific" section below, if you subscribe the Premium Services (with or without automatic renewal agreement), you may, with or without any reason, cancel your subscription of the Premium Services with a full refund within 14 calendar days following the start of your subscription of the Premium Services, provided that you do not have any usage of the Premium Services in any form whatsoever since you subscribe to the Premium Services. If you believe you are entitled to receive a refund, please contact us. More information about how to contact us in the FAQ. Any refund of subscription fees will be paid in the same payment method you used for payment of the subscription fees. You agree to comply with this refund policy, our procedure in the FAQ, and any of our further communication with you, if any.​

Notwithstanding the foregoing, if you subscribe to the Premium Services through Apple Pay or Google Pay, your cancellation and refund is subject to the terms and conditions of Apple’s App Store Terms of Service and Google Play Terms of Service. You will continue to have access to the Premiums Services until your subscription payment is refunded by Apple or Google.

Modification, Interruption and Termination of Services

We will use commercially reasonable efforts to keep the Services operational. However, we reserve the right to interrupt or modify the availability of the Services or any part thereof (including modifying or withdrawing any Service Plans) from time to time such as for scheduled or emergency downtime, unless prohibited by applicable law.

We may also end the Services and your access or use of the Services permanently.

You agree that we will not assume any obligations or liabilities to you with respect to the Services for such withdrawal of the Service Plans, or interruption, modification or termination of the Services or any part hereof, to the maximum extent permitted by applicable law. If you have subscribed to a Service Plan, we will refund any subscription fees paid but not used on a pro rata basis to you if required by applicable law.

The Services are protected under the laws of copyright, patent, trademarks and other intellectual property rights of the countries where the Services are available. All intellectual property rights in the Services are owned by us or our third-party licensors to the full extent permitted under all applicable laws. Without prejudice to the other terms in these Terms, you may not publish, reproduce, distribute, display, perform, edit, adapt, modify, or otherwise exploit any part of the Services without our written consent.

We respect intellectual property rights and require you to do the same. As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any intellectual property rights, or access or use the Services or any content therein for any commercial or unauthorized purposes. We reserve the right, with or without notice, at any time and in our sole discretion to block access to the Services or suspend or terminate the account of any user who infringes or is alleged to infringe any intellectual property rights or proprietary rights.

9. Content

Company’s Content

User-Generated Content

Specific Rules for Musical Works and for Recording Artists. If you are a composer or author of a musical work and are affiliated with a PRO or CMO, then you must notify your PRO or CMO of the royalty-free license you grant through these Terms in your User Content to us. You are solely responsible for ensuring your compliance with the relevant PRO’s or CMO’s reporting obligations and any other terms of that PRO or CMO applicable to you. If you have assigned your rights to a music publisher, then you must obtain the consent of such music publisher to grant the royalty-free license(s) set forth in these Terms in your User Content or have such music publisher enter into these Terms with us. Just because you authored a musical work (e.g. wrote a song) does not mean you have the right to grant us the licenses in these Terms. If you are a recording artist under contract with a record label, then you are solely responsible for ensuring that your use of the Services is in compliance with any contractual obligations you may have to your record label, including if you create any new recordings through the Services that may be claimed by your label.

Through-To-The-Audience Rights. All of the rights you grant in your User Content in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of third party services will not have any separate liability to you or any other third party arising out of or in connection with such availability of your User Content through such third party services.

Waiver of Rights to User Content. By posting User Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive (to the extent permitted by applicable law) any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof. You hereby waive (to the extent permitted by applicable law) and agree never to assert any and all moral rights you may have in or with respect of any of the User Content you upload or otherwise make available through the Services, or to support, maintain or permit any action based on any such moral rights.

You acknowledge and agree that in certain circumstances, we also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy.

We, or authorized third parties, reserve the right to cut, crop, edit or refuse to publish your content at our or their sole discretion. We have the right to remove, disallow, block or delete any posting you make on our Platform or through our Services if, in our opinion, your post does not comply with the content standards set out at Section 6 above. In addition, we have the right – but not the obligation – in our sole discretion to remove, disallow, block or delete any User Content (i) that we consider to violate these Terms, or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any User Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such User Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any User Content, and under no circumstances will we be liable in any way for any User Content.

We accept no liability in respect of any content or information submitted or made available by users of the Services and published by us, or on our behalf, on any of the Services or elsewhere by third parties. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content made available by you and other users on the Services (including User Content).

If you wish to complain about information and materials (including User Content) uploaded by other users, or if there is another issue you wish to raise with us, please contact us at freetools66@gmail.com. We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you through the Services constitutes a violation of their intellectual property rights, or of their right to privacy.

If you believe that any content uploaded or made available through our Services infringes your copyright, you may submit a copyright infringement notification to us at freetools66@gmail.com. The notification must include the following:

Please consider whether fair use or a similar exception to copyright applies before you submit a notification, and please also be aware that intentionally submitting a misleading or fraudulent report may lead to liability for damages under applicable laws. All information submitted in your copyright infringement notification may be forwarded to the uploader of the content, or otherwise made public in any way by us or a third party.

We will take reasonable measures to expeditiously remove from our Services any infringing material that we become aware of. It is our policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users of the Services who repeatedly infringe copyrights or intellectual property rights of others.

While our own staff is continually working to develop and evaluate our own product ideas and features, we pride ourselves on paying close attention to the interests, feedback, comments, and suggestions we receive from the user community. If you choose to contribute by sending us or our employees any ideas for products, services, features, modifications, enhancements, content, refinements, technologies, content offerings, promotions, strategies, or product/feature names, or any related documentation, artwork, computer code, diagrams, or other materials (collectively “Feedback”), then regardless of what your accompanying communication may say, the following terms will apply, so that the status of such Feedback is clearly understood by you and us. Accordingly, by sending Feedback to us, you agree that:

10. Indemnity

You agree to defend, indemnify, and hold harmless the Company, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, agents, assigns, and advisors (each an “Indemnified Party”) from and against any and all direct and indirect losses, claims, liabilities, damages, costs, and expenses, including, but not limited to, attorneys’ fees and expenses, which may be suffered or incurred by an Indemnified Party or asserted against an Indemnified Party arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation and warranties under these Terms.

11. EXCLUSION OF WARRANTIES

NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WE MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO YOU WITH RESPECT TO THEM. IN PARTICULAR, WE DO NOT REPRESENT OR WARRANT TO YOU THAT:

NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED TERMS OR WARRANTIES AS TO SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE, CONFORMANCE WITH DESCRIPTION, NON-INFRINGEMENT, OR OTHER VIOLATION OF RIGHTS) APPLY TO THE SERVICES EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THE TERMS. WE MAY CHANGE, SUSPEND, WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF THE PLATFORM FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE.

12. LIMITATION OF LIABILITY

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED DIRECTLY BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES OR AGENTS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

SUBJECT TO THE PARAGRAPH ABOVE, WE SHALL NOT BE LIABLE TO YOU FOR:

THESE LIMITATIONS ON OUR LIABILITY TO YOU SHALL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

YOU ARE RESPONSIBLE FOR ANY MOBILE CHARGES THAT MAY APPLY TO YOUR USE OF OUR SERVICE, INCLUDING TEXT-MESSAGING AND DATA CHARGES. IF YOU’RE UNSURE WHAT THOSE CHARGES MAY BE, YOU SHOULD ASK YOUR SERVICE PROVIDER BEFORE USING THE SERVICE.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY CONTENT PUBLISHED BY US OR BY AUTHORIZED THIRD PARTIES.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING, BY WAY OF EXAMPLE AND NOT LIMITATION, ANY CARRIER, COPYRIGHT OWNER, THIRD PARTY WEBSITE OR RESOURCE PROVIDER, OR OTHER USER, IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU IRREVOCABLY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR DISPUTES WITH SUCH THIRD PARTIES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S MAXIMUM AGGREGATE LIABILITY TO YOU ARISING OUT OF OR RELATING IN ANY WAY TO YOUR USE OF THE PLATFORM OR SERVICES SHALL BE LIMITED TO (A) THE AMOUNT YOU HAVE PAID TO US IN THE PRIOR TWELVE (12) MONTHS OR (B) FIFTY US DOLLARS (USD $50) OR THE EQUIVALENT AMOUNT IN YOUR LOCAL CURRENCY. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE EXCLUSION OF WARRANTIES IN SECTION 11 AND LIMITATION OF LIABILITY IN THIS SECTION 12 AND IN THE OTHER PROVISIONS OF THESE TERMS AND THE ALLOCATION OF RISK HEREIN ARE ESSENTIAL ELEMENTS OF THE BARGAIN BETWEEN THE PARTIES, WITHOUT WHICH THE COMPANY WOULD NOT HAVE PROVIDED ACCESS TO THE SERVICES TO THE USER.

13. Other Terms

a. Applicable Law and Jurisdiction. Except as may be set forth in any Supplemental Terms - Jurisdiction Specific section below, these Terms, their subject matter and their formation, are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding existence, validity or termination of these Terms, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of three (3) arbitrators. The language of the arbitration shall be English. Unless otherwise explicitly stated under the Terms, if there is any inconsistency among different language versions, the English version shall prevail.

b. Open Source. The Platform contains certain open source software. Each item of open source software is subject to its own applicable license terms.

c. Entire Agreement. These Terms constitute the whole legal agreement between you and the Company and govern your use of the Services, superseding any prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us.

d. No Waiver. Our failure to enforce any provisions of these Terms or respond to a violation by any party does not waive our right to subsequently enforce any terms or conditions of the Terms or respond to any violations. Nothing contained in these Terms is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by us with respect to such use.

e. Security. We do not guarantee that our Services will be secure or free from bugs or viruses or Harmful Code. You are responsible for configuring your information technology, computer programs and platform to access our Services. You should use your own virus protection software.

f. Severability. If any court of law, having jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms, and the remaining provisions of the Terms will continue to be valid and enforceable.

g. Third-party Content. The Services may contain links to third-party content. We do not control, endorse, sponsor, recommend, or otherwise accept responsibility for such content. Use of any linked third-party content is at the user's own risk.

h. Rights of third parties. Unless specifically provided for under any Supplemental Terms - Jurisdiction Specific, any person who is not a party to these Terms shall have no right whatsoever under the Contracts (Rights of Third Parties) Act to enforce these Terms or any of its terms.

i. Any Questions? Get in touch at freetools66@gmail.com.

Supplemental Terms – App Stores

To the extent permitted by applicable law, the following supplemental terms shall apply in respect of the NeoMoe app ("the App"):

Apple App Store. By accessing the App through a device made by Apple, Inc. (“Apple”), you specifically acknowledge and agree that:

Google Play. By downloading the App from Google Play (or its successors) operated by Google, Inc. or one of its affiliates (“Google”), you specifically acknowledge and agree that:

Supplemental Terms – Jurisdiction Specific

The United States

If you are using the Platform in the United States, the following additional terms apply:

Email: freetools66@gmail.com

Address: Level 43, Asia Square Tower 1, 8 Marina View, Singapore 018960

If this class action waiver is found to be invalid or unenforceable, then the entirety of the Arbitration Agreement, if otherwise effective, will be null and void. If any other provision of the Arbitration Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under the law.

If for any reason a claim proceeds in court rather than in arbitration, you and the Company each waive any right to a jury trial.

European Union and United Kingdom

The following terms apply if you reside in the European Union or the United Kingdom:

If we permanently suspend or terminate your account, we will notify you in advance and allow you reasonable time to access and save information, files, and content associated with your account unless we have reason to believe that continued access to your account will violate applicable legal provisions, requests by law enforcement or other government agencies, or cause damage to us or to third parties.

Section 7 of the Terms is replaced with the following language:

Service Plans

Some of the Services are provided to you free-of-charge ("Free Services"); while other Services require payment before you can use them including but not limited to the NeoMoe Cloud Space Subscription Service, NeoMoe VIP Subscription Service etc. ("Premium Services").

For more details of the Premium Services which we will provide you with, please refer to the detailed service descriptions on the purchase page on the Platform. We may develop different versions of this Platform with different Services for different terminal devices in different regions. You should obtain, download, and install the appropriate version for your device and jurisdiction.

If you purchase or subscribe to any of our Premium Services, you must first create an account on the Platform and login to it. The Premium Services are only available to users of either: (i) the Apple iOS version of the Platform who have a valid Apple ID account; or (ii) the Google Android OS version of the Platform who have a valid Google account.

You may purchase or subscribe to any of our Premium Services by paying via your Apple ID/Google account.

You may purchase the Premium Services under a fixed billing period or an automatic renewal subscription fee in advance on a monthly basis (or another interval set on the purchase page of the Platform or notified to you prior to your subscription).

If you purchase the Premium Services under an automatic renewal agreement, you agree that: (a) Apple/Google may store and continue billing your payment method (e.g. credit card) to avoid interruption of the Premium Services; and (b) Apple/Google may calculate taxes payable by you based on the billing information that you provide at the time of purchase.

You can find information about the subscription plan pricing either on the purchase page of our Premium Services or the Platform’s description page in Apple’s App Store/Google’s Play Store. All subscriptions are payable through your Apple ID/Google account and such payments will be processed in accordance with the terms and conditions of the Apple's App Store/Google's Play Store Terms of Service.​

Renewal and Cancellation

If you subscribe to the Premium Services under an automatically renewable agreement, your subscription fee will automatically renew for an additional period equal in duration as your preceding subscription term unless indicated otherwise on the Platform, and your payment will automatically be charged at the start of each new subscription period for the fees applicable to that period, unless you cancel or change your subscription of the Premium Services before the end of the applicable subscription period.

If you do not want to continue to be charged on a recurring basis, you must cancel your subscription of the Premium Services through your Apple ID/Google account before the end of the then-current subscription period. You can learn more about how to cancel your subscription of our Services in the FAQ. If you canceled, you will still have access to the Premium Services until the end of the then-current subscription period and be charged the full subscription fee for such subscription period unless otherwise set forth in the "Supplemental Terms – Jurisdiction-Specific" section below or required by applicable law, e.g. if your canceled the subscription for cause. After the cancellation takes effect on the last day of the then-current subscription period, you will be downgraded to the Free Services.

If your Premium Services term expires and you do not renew or you downgrade to other Services, we have the right to cancel your corresponding Premium Services or downgrade those to the Services consistent with your actual payment, i.e. downgrade your cloud space storage capacity to the free storage capacity provided by the Platform or downgrade it to the corresponding capacity consistent with the amount you actually pay for. Within the time limits that we have notified you in advance, you should transfer and back up your content (including but not limited to your video drafts, photos, stickers and other materials) stored in the cloud space provided by the Platform under your Premium Services before the expiration of such Services, and ensure that the content you store does not exceed the storage capacity that you are entitled to use, so as to avoid the loss of your content and data due to the absence of sufficient cloud space storage capacity. We shall not be liable for any loss of content or data resulting from your failure to procure and pay for sufficient cloud space storage capacity.

Whether it is Free Services or Premium Services provided by the Platform, you will always use those services in accordance with all the relevant rules of the Platform, file type restriction, format restriction, size limit, etc. If your use violates any rule, we have the right to stop the corresponding Services, and delete content that exceeds your entitled storage capacity or that does not comply with the relevant rules. If you do not complete the backup or transfer of any relevant content within the time limit after being prompted by us, we shall not be liable for any resultant loss of content or data.

Withdrawal information and Refunds

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (MOBUG TECHNOLOGY LIMITED Pte. Ltd., [ 1 Raffles Quay, #26-10, South Tower, Singapore 048583, freetools66@gmail.com]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportional to what has been provided until you communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: MOBUG TECHNOLOGY LIMITED Pte. Ltd., 1 Raffles Quay, #26-10, South Tower, Singapore 048583, freetools66@gmail.com

*Delete as appropriate.

Notwithstanding the foregoing, any cancellation and refund via the Apple App Store or Google Play is subject to the terms and conditions of Apple’s App Store Terms of Service and Google Play Terms of Service respectively. You will continue to have access to the Premium Services until your subscription payment is refunded by Apple or Google.

Modification, Interruption and Termination of Services

We reserve the right to change our service plans, including adjusting features/services available if there is a valid reason for the change. A valid reason may be in particular (i) to implement changed legal requirements or case law, (ii) to implement changed technical requirements such as a new technical environment or other operational reasons, (iii) to maintain operations, (iv) to adapt to changed market conditions such as increased user numbers, and (v) for your benefit. You will not incur any additional costs for changes to the Service Plans and their functionality. We will inform you about the change in a clear and comprehensible manner.

If a change to our service plans affects your ability to access or use the service plans more than insignificantly ("Significant Change"), we will inform you of this at least six weeks in advance by email ("Change Notice"). The Change Notice will include the characteristics and timing for the Significant Change and describe your rights, which are as follows:

In the event of Significant Changes, you have the right to terminate the contract free of charge with 30 days' notice. The period begins once you receive the Change Notice. If the change is made after you have received the Change Notice, the period shall only start once we implement the change.

We will use commercially reasonable efforts to keep the Services operational. However, we reserve the right to interrupt or modify the availability of the Services or any part thereof (including modifying or withdrawing any Services) from time to time such as for scheduled or emergency downtime, unless prohibited by applicable law. We will take your legitimate interests into account and will inform you of any restriction in good time.

If you have subscribed to the Services, we will refund any subscription fees paid but not used on a pro rata basis to you if required by applicable law.

Sections 10 and 11 of the terms are replaced by the following:

India

If you are using the Platform in India, the following additional terms shall apply:

Mr Anuj Bhatia

Email: freetools66@gmail.com

Brazil

If you are using the Platform in Brazil, the following additional terms apply:

Japan

If you are using the Platform in Japan, the following additional terms apply:

South Korea

If you are using the Platform in South Korea, the following additional terms apply:

Thailand

If you are using the Services in Thailand, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of these Terms, the following terms shall prevail.

Indonesia

If you are using our Services in Indonesia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of these Terms, the following terms shall prevail